PRIVACY POLICY
Your conversations are yours.
Last updated: July 2026
What Lummy stores
Lummy stores your account details, chat sessions, selected Heart voice, and safe memory records so your companion can continue conversations across sessions.
How memory is separated
Each memory record is associated with the authenticated account that created it. Other users cannot retrieve it. Donala MultiUser retrieval receives the same trusted account partition.
Your controls
You can inspect and forget memory records from Settings. Forgetting a record removes it from future recall. You can contact us about account or data requests.
When we share data
We use configured service providers to run Lummy, including Google Cloud for AI, Cloud SQL for application data, Donala for memory retrieval, Resend for account email, and Paystack for payments. We do not sell personal conversation data.
Contact Lummy support